East Bay Electric Company

TERMS OF SERVICE

Last updated May 2026

Program Description

By opting into the East Bay Electric, LLC Support & Promotions SMS Program, you consent to receive recurring text messages from East Bay Electric, LLC regarding sales, customer support, promotions, rewards, specials, events, order updates, appointment notifications, marketing offers, and other customer care communications. Consent to receive SMS messages is not a condition of purchase. East Bay Electric, LLC does not sell, share, or disclose your mobile number, personal information, or SMS consent data to third parties or affiliates for their marketing or promotional purposes.

Emergency Services Disclaimer

East Bay Electric, LLC does not provide emergency response services, emergency dispatch services, or life/safety monitoring services through this SMS program or otherwise. SMS messages are not monitored 24/7 and should not be relied upon for reporting emergencies, hazardous conditions, electrical emergencies, fire, injury, public safety concerns, or other urgent situations. If you are experiencing an emergency, call 911 and/or immediately contact the appropriate local emergency responders, utility provider, or government authorities.

Message frequency

Message frequency varies. Recurring messages may be sent periodically based on your interactions, transactions, appointments, inquiries, and communication preferences.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Customer Support

For assistance with regard to the East Bay Electric, LLC Support & Promotions SMS Program, contact us at:
• Email: info@eastbayelectricllc.com
• Phone: 469-235-6632

Opt-Out Instructions

Reply STOP at any time to unsubscribe from SMS messages. After sending STOP, you may receive one final confirmation message confirming your opt-out request.
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Reply HELP for customer support or additional information with regard to the East Bay Electric, LLC Support & Promotions SMS Program. Replying HELP does not contact emergency services, emergency responders, utility providers, or government authorities, and should not be used to report emergencies or urgent situations.

Privacy Policy

Please review our Privacy Policy:

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Additional Disclaimer

Delivery of SMS messages is subject to effective transmission by your mobile carrier and may be delayed, interrupted, or unavailable for various reasons. East Bay Electric, LLC makes no guarantee that messages will be delivered timely or received. By participating in the program, you acknowledge and agree that East Bay Electric, LLC shall not be liable for any delays, failures, or misdirected delivery of SMS messages or for any actions taken or not taken in reliance on such messages.